Dining Experience Server
The Pines of Mount Lebanon
- Full-Time AM hours with rotating weekends
FT = Full Time | PT = Part Time | OPT = Occasional Part Time
|Departmental Accountabilities:||Dining Services|
|Reports To:||Dining Experience Director|
|Desired Education Level:||A high school diploma or GED is preferred|
Responsible for preparing dining room for meals by setting tables, folding napkins, filling water glasses, providing and refilling condiments. Assists in food preparation as needed. Serves meals to Residents in a courteous and professional manner and clears dishes from tables to kitchen. Removes soiled linens from tables and cleans and straightens dining room after meals.
1. Perform all duties and responsibilities with a positive attitude, demonstrates impeccable ethics and integrity.
2. Prepares and sets tables to include tablecloth and napkin placement, setting silverware and dishes, maintaining and setting condiments, filling water glasses, etc.
3. Assists with seating residents as needed.
4. Makes self knowledgeable of daily menu selections and provides this information to Residents.
5. Makes self knowledgeable of individual Resident dietary restrictions.
6. Prepares coffee and tea service.
Dining Experience Server – November 2018 2
7. Serves beverages and meals to Residents, and refills beverages as requested.
8. Works as Runner during assigned meal shifts, serving meals to residents.
9. Clears dishes from table and takes them to kitchen/dishwashing station.
10. Changes soiled linens after meals.
11. Assists in pressing tablecloths and other dietary linens.
12. Cleans and straightens dining room after meals in preparation for next meal by vacuuming, straightening chairs and tables, re-filling condiments, folding napkins, washing furniture, etc.
13. Assists in maintaining clean kitchen and dining areas to include cleaning coffee station, microwave, refrigerator and straightening cabinets and flatware bin.
14. Empties garbage as needed.
15. Restocks wait station.
16. Takes resident meal orders.
17. Communicates to Dining Services Director any dietary constraints not adhered to by Residents, Resident feedback and other pertinent information or observations regarding dietary and food service.
18. Conducts tours in absence of management team members.
19. Attends all required in-service trainings and orientations.
20. Responds to Residents' requests.
21. Respects Residents’ rights, privacy and dignity.
1. Coffee machine
2. Food carts and trays
3. Dish machine
A. Knowledge, Skills and Abilities
Requires the knowledge of proper table setting and serving and the ability to follow such procedures. The ability to provide menu selection to Residents, follow individual dietary restrictions and take accurate orders is essential. The ability to exercise good judgment and make confident ethical decisions is essential. Must be able to effectively manage time in order to complete multiple tasks. Requires the ability to communicate effectively in English both orally and in writing. Requires frequent heavy lifting, standing for extensive periods of time, bending, stooping and stretching.
A high school diploma or GED is preferred.
Six months to one year prior experience in food service or waiting is preferred.